For in case your machine experiences downtime or there is an error with a transaction, you may enable Operator Info to display your organization's contact information at a time that it's needed.
Enabling and adding contact information
Within the Settings panel of your admin, you'll find a section for Operator info.
On this panel, you may toggle the Info card enabled? to Yes. Then set the Email, Full name, and Phone number, Website and the Company number for your organization and click the Save button.
⚠️ NOTE: The Website and Company number fields will only be displayed on receipt printing. You may read more on that here.
Display contact information
The contact information you provide will be displayed in the following cases:
- The machine is out of service.
- The customer experiences an error with a transaction.