On some models of Douro machines, it's possible that the home screen may start in an un-maximized window when the machine is booted.
This can affect Douros shipped between January and June 2017, after which a new studio image was used which addressed this and made other configuration improvements.
To apply the change which ensures the window starts in a maximized state:
1. Connect a USB keyboard to the tablet, press Ctrl Alt T simultaneously.
2. In the terminal that pops up, run:
Enter the root password. If you don't already have it, please contact support.
4. A file editor will open in the terminal. Use the arrow and return keys to create a new line in between the two existing ones which adds 'sleep 3s'. Thus, it should look like:
#!/bin/bash sleep 3s /usr/bin/chromium-browser --touch-events=enabled --disable-pinch --incognito --kiosk file:///opt/apps/machine/lamassu-machine/ui/start.html
5. Save by pressing Ctrl X, then Y, then Enter. Close the terminal window and disconnect the keyboard.
Machines running the ACP-1104 tablet image found linked in this article, or booted from USB drives using the same image, have this patch included.