If you're reselling your machine, we'd be glad to put you in touch with any operators in the market for pre-owned machines. We cannot, however, facilitate transactions or act as an escrow agent.
Prior to sending your machine, there are a few important considerations:
For your security and the buyer's convenience, please unpair the machine from your server. If you no longer have access to the server, contact us to do so remotely.
Keys and key card
Include the original red and white SecuritySnobs key card with serial number. This is the only way the new operator will be able to order key replacements. Otherwise, they must purchase new locks at high cost.
Securing the cashbox
The cashbox may become dislodged during shipping, interfering or harming the locking mechanism in the process. To avoid this, remove the validator and tape the cashbox to the metal fixture in the back of the validator before shipping.
Securely packng the machine is extremely important. Some second-hand machines have experienced severe damage due to improper packing. If you cannot obtain a decent crate and materials, you may order original ones from us.
Crate and packaging pricing (shipping from Portugal add'l):
Trofa crate / packaging – $48 / $17
Douro crate / packaging – $48 / $17
Santo Tirso crate / packaging – $74 / $12
Braga crate / packaging – $54 / $8
Please contact us at firstname.lastname@example.org with any questions or if you'd like to order packaging materials.